Returns will be done only on a case by case examination. Please contact the store to start a return. EU Customers exercising their Right of Withdrawal will be required to pay return shipping and should expect the cost of such to be equal to the initial shipping cost of the order.

You can always contact us for any return question at theswordandboardtoronto@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.